Challenges
The original version wasn’t fully web-based, requiring manual iPad updates at hospitals.
No user management meant practitioners had to re-enter patient data every session.
The hospital Wi-Fi was unstable, especially in rural areas.
The UX was clunky and not tailored to the operational workflow.
HIPAA compliance required that patient identities be anonymized.
Patient handoffs during nurse shift changes weren’t accounted for.
Solutions
Rebuilt the platform as a web app with automatic updates.
Added hospital ID-based login to retain patients and persist data across sessions.
Created an offline mode for data entry that syncs automatically once reconnected.
Redesigned for easier use and added a dark mode for use in low-light NICU spaces.
Built a system for encrypted patient IDs that enabled tracking while maintaining privacy.
Created a secure patient transfer flow for practitioner handoff during shift changes.
Hitting The Target
The application is currently being tested on real patients, with the goal of rolling out the new platform across Nascend’s partner hospitals. Once live, this platform will aim to reduce additional drug exposure for infants undergoing withdrawal by promoting proven, non-pharmaceutical interventions. We’re planning integrations with major EHR systems like Epic down the road. If successful, this platform could become a national standard for neonatal opioid withdrawal care.
