Challenges
The original app was built quickly and was difficult for caregivers to use
Families needed clearer access to vitals, alerts, and daily care context
The team needed a prototype large enough for testing, demos, and internal handoff
The experience had to support a freemium path without confusing users
Solutions
Conducted stakeholder and user interviews to refine the product scope
Facilitated a design workshop with the Connected Caregiver team
Designed a simpler mobile prototype around daily caregiver tasks
Created a clickable Figma prototype for user testing and internal demos
A mobile prototype built around caregiver confidence
We started with stakeholder alignment and user interviews, then brought the Connected Caregiver team into a collaborative design workshop. The result was a larger, clickable prototype that could support user testing, internal demos, and development handoff.
